Whether you have a question, want to share feedback, or just want to say hi, we have an ear for you.Our customer service team is available via chat and email.

Without being on hold, you can easily start a conversation and we will get back to you as soon as possible.Remember to provide us with your order number (JS****) if you have a question about an order.

Our team is available Monday through Friday from 9:00 am to 4:00 pm. You can also find frequently asked questions here. here.